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IDC White Paper

ذكذكتسئµ boosts front desk staff efficiency by 24%

Revenue. Efficiency. Modern features. Three of the key criteria hoteliers use to make the challenging decision of what new hospitality platform to buy. According to an in-depth analysis by IDC, ذكذكتسئµ customers who use our payments platform see value in all these areas and more.

Global research firm IDC interviewed ذكذكتسئµ customers to get quantitative and qualitative feedback about the business value of the hospitality cloud technology with its embedded payments platform. The results are too good to keep to ourselves. 

Why use ذكذكتسئµ Payments?

31%

decrease manual human error

7.3%

increase Average daily rate

24%

increase front desk staff efficiency

IDC 2024 ذكذكتسئµ white paper
ذكذكتسئµ Hospitality Cloud and ذكذكتسئµ Payments

With its embedded payment platform, ذكذكتسئµ Hospitality Cloud is revolutionizing hospitality operations and driving significant benefits for customers. By automating manual tasks, ذكذكتسئµ Payments allows customers to maximize the benefits of ذكذكتسئµ PMS:

  • No risky manual card entry
  • No arduous nightly audit
  • No need for guests to present their cards for every purchase
  • No handling of sensitive data by staff
  • No awkward upsell conversations by staff

Reasons to read the full IDC White Paper:

  • Don’t take it from us; read what customers told IDC about ذكذكتسئµ
  • Find out the average payback period for the customers interviewed by IDC
  • See how much additional revenue these customers earned since using ذكذكتسئµ
  • Learn the impact ذكذكتسئµ can have on accounting and IT teams
  • Get a glimpse at how much customers save by not paying third-party fees
IDC 2024 ذكذكتسئµ White Paper

What customers say about ذكذكتسئµ

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"With ذكذكتسئµ, once a guest selects additional breakfast, bike rental, or a bottle of wine in the room, it is automatically processed in the system and there’s no manual work at all."

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“We have this wonderful functionality of running payments as well as authorizations on credit cards automatically, so that really helps my night audit team to process costs themselves.â€‌

Ellipse 214-Aug-30-2024-06-10-48-5459-PM

"I would say they have at least 30-40% more time for the guests now, especially when guests checking in online only takes 30 seconds."

Ellipse 214-3

"ذكذكتسئµ makes accounting much more efficient for this team. Reconciliation is very easy now. It is much easier to track payments and reconcile."

Make it remarkable.

Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?

Book a demo